Shipping & Delivery

SHIPPING
We are glad to bring our customers great value and service.

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES

Uonibaby are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS/VAT

We are not responsible for any customs or VAT fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs or VAT fees when they arrive in your country.

SHIPPING TIME - Due to COVID-19 shipping times are a little longer please understand

Max delivery time – 60 business days.

*This doesn’t include our 2-5 day processing time (does not include weekends).

*All shipping times exclude clearance/customs delays

Due to an influx of orders over the past few weeks delays of stretching to January on some orders.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.